FREQUENTLY ASKED QUESTIONS

General

  • GOJOLT is a clean, modern energy pouch. It delivers a smooth 50mg of natural caffeine, along with essential vitamins A, C, D and cognitive-supporting ingredients like Alpha GPC, L-Tyrosine, and L-Theanine. Zero calories, zero sugar — just focused, jitter-free energy.

  • We designed GOJOLT with 50mg of caffeine to offer a gentle, sustainable lift — perfect for daily use without over‑stimulation. Whether you need a light focus boost or want to layer pouches for more intensity, 50mg gives you control.

  • We use clean, functional ingredients:

    • Natural caffeine from non‑GMO green coffee beans
    • Vitamins A, C, D – support immunity and overall wellness
    • Alpha GPC – may support cognitive function and mental clarity
    • L-Tyrosine – an amino acid that helps with focus under stress
    • L-Theanine – promotes calm focus and smooths out caffeine effects

    No artificial additives, no sugar, no calories.

  • The FDA suggests that up to 400mg of caffeine per day is safe for most adults. With GOJOLT’s 50mg pouches, you can comfortably enjoy up to 8 pouches a day while staying well within the guideline. GOJOLT is not intended for individuals under 18, pregnant or nursing women, or those sensitive to caffeine.

  • It’s simple:

    1. Place a pouch between your gum and lip.
    2. Swallow naturally as the ingredients are absorbed.
    3. Move the pouch around occasionally for comfort.
    4. Remove and dispose responsibly after use.

    Most users enjoy the pouch for 20–30 minutes, or as long as the flavor lasts. If you're new to pouches, you may feel a slight tingle — that’s normal.

  • Use the pull tab on the side to tear off the label, then pop open the lid. The can is resealable, so you can toss it in your gym bag, backpack, or pocket and take it anywhere.

  • Absorption varies by individual, but most users start feeling the effects within 10–15 minutes. The combination of caffeine and L-Theanine provides a smooth, focused energy without the crash.

  • We recommend keeping the pouch in for about 20–30 minutes, or until the flavor fades. Moving it around occasionally enhances comfort and absorption.

Shipping & Returns

  • If you ever need to return any product that is unopened, we are happy to provide you with a return label for an equal exchange for a different flavor of your choosing. We don't offer a money back guarantee on our product but we're always happy to work with you on a solution so feel free to reach out to us at service@gojoltpouch.com and one of our helpful human beings will be there to assist.GRINDS has got your back!

  • We have sometimes found that a neighbor or roommate could have picked up the package for you. If you can double check it would be greatly appreciated.

    We have also experienced frequent situations where USPS accidentally updating tracking as delivered before they should and the packages show up a day or two later. If the delivery is still within the delivery window time, it may still show up. Feel free to contact us if you haven't received your package after the delivery window has passed and will definitely take care of you.

Ordering Questions

  • To manage your subscriptions simply sign into your getgrinds.com account and click on the management page on the left side of the window. From the subscriptions page you will be able to skip, pause, cancel, add product & reactivate your previous subscriptions. If you have any trouble at all managing your subscriptions, feel free to reach out to us atservice@gojoltpouch.com and we will be happy to help.

  • We have a subscription service available for Gojolt Pouches that allows you to purchase our product to be shipped at a frequency of your choosing. You'll be charged for each individual shipment the morning they ship out to you.

  • If you have an account, sign in and you will immediately be taken to a page that displays your order history. Click on the order that you want to track then click 'Track Package' under SHIPPING METHOD.

    We'll also send you a shipment notification email once your order ships from our warehouse. In that email is a package tracking number. Click the tracking number, and it will redirect you to the courier's website where you can keep track of your order.

  • Click LOGIN at the upper right-hand corner of our page. You'll be taken to a page where you can either login or create an account.

    Fill in the fields with your information then click CREATE

    Now that you have an account with us, you'll be able to track and manage your orders, save shipping and billing addresses, and subscribe to our periodic newsletters with special promotions and new product announcements!